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Management System Supervisor

Quality Department

Full Time


The Management System Supervisor will assist the Quality Manager in achieving/maintaining ISO certification across organizations. He/she will support the development and application of company quality improvement programs and best practices. Will also be conducting internal quality audits and co-lead the audit team as well.

Job Description

  • Assist with the development/ update and implementation of risk management of the company.

  • Coordinate documentation of customer complaints and check corrective action plans.

  • Create procedures/work instructions/quality plans/ process flows/ forms and other related information.

  • Assist in facilitating all inductions and orientation training regarding quality.

  • Collaborate with the reporting manager on the development of KPI’ s across the organization.

  • Assist Quality Manager in preparation of audit notice and coordinate approval; communicate to the concerned auditors and department heads.

  • Review audit report/s submitted by the auditor and assist in finalizing it.


Core Competencies:

  • Excellent communication both oral and written

  • Flexible and customer oriented

  • Can influence others

  • Leadership skills

Values and Virtues:

  • Independent and smart

  • Result driven and dependable

  • Hardworking

  • Patient

  • Diplomatic

Specific Attributes:

  • Demonstrated leadership capabilities

  • Ability to effectively establish and maintain working relationships with peers at all levels of the organization.

  • Excellent interpersonal communication

  • Ability to properly plan and execute action plans



  • Graduate of Bachelor course in Business/Marketing/Industrial Engineering


  • At least a year of working experience as an MS (Quality) Supervisor preferably in a Freight Forwarding/Brokerage/Distribution company. Experience working with external auditors.

Training/ Seminars:

  • ISO 9001:2015 Awareness; Internal Quality Audit; Risk Based Thinking; Root Cause Analysis; Effective Audit Report writing; and other ISO Training.

Company Benefits

  • Competitive Salary.

  • Health Insurance Plan or HMO.

  • Group Accident Insurance.

  • Yearly Performance Increase.

  • Promotional/Merit Incentives.

  • Company Phone with Mobile Data.

  • Internal and External Training.

  • Shuttle Services.

Application Form
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Thank you! We will be in touch.

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