Management System Supervisor
Quality Department
Full Time
JOB PURPOSE
The Management System Supervisor will assist the Quality Manager in achieving/maintaining ISO certification across organizations. He/she will support the development and application of company quality improvement programs and best practices. Will also be conducting internal quality audits and co-lead the audit team as well.
Job Description
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Assist with the development/ update and implementation of risk management of the company.
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Coordinate documentation of customer complaints and check corrective action plans.
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Create procedures/work instructions/quality plans/ process flows/ forms and other related information.
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Assist in facilitating all inductions and orientation training regarding quality.
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Collaborate with the reporting manager on the development of KPI’ s across the organization.
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Assist Quality Manager in preparation of audit notice and coordinate approval; communicate to the concerned auditors and department heads.
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Review audit report/s submitted by the auditor and assist in finalizing it.
JOB DIMENSIONS
Core Competencies:
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Excellent communication both oral and written
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Flexible and customer oriented
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Can influence others
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Leadership skills
Values and Virtues:
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Independent and smart
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Result driven and dependable
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Hardworking
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Patient
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Diplomatic
Specific Attributes:
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Demonstrated leadership capabilities
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Ability to effectively establish and maintain working relationships with peers at all levels of the organization.
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Excellent interpersonal communication
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Ability to properly plan and execute action plans
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Qualifications
Education:
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Graduate of Bachelor course in Business/Marketing/Industrial Engineering
Experience:
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At least a year of working experience as an MS (Quality) Supervisor preferably in a Freight Forwarding/Brokerage/Distribution company. Experience working with external auditors.
Training/ Seminars:
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ISO 9001:2015 Awareness; Internal Quality Audit; Risk Based Thinking; Root Cause Analysis; Effective Audit Report writing; and other ISO Training.
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Company Benefits
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Competitive Salary.
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Health Insurance Plan or HMO.
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Group Accident Insurance.
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Yearly Performance Increase.
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Promotional/Merit Incentives.
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Company Phone with Mobile Data.
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Internal and External Training.
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Shuttle Services.