IT Support

IT Department

Full Time

JOB PURPOSE

IT Support assist with troubleshooting technical issues, setting up hardware and software and providing support to effectively utilize technology resources.

Job Description

Installing and configuring computer hardware, software, systems, networks, printers and scanners
Network troubleshooting to ensure smooth operations of IT system
Monitoring and maintaining computer systems and networks
Responding in a timely manner to service issues and requests
Providing technical support across the company
Setting up accounts for new users
Repairing and replacing equipment as necessary
Testing new technology
Mentoring junior staff members
Perform other tasks that may be assigned from to time

JOB DIMENSIONS

Core Competencies:

Goal oriented and strong attention to detail; Time management; Ability to prioritize and manage multiple responsibilities.

Values and Virtues:

Professionalism; Self-Reliance; Time-Management; Teamwork; Discipline

Specific Attributes:

Patience, Honesty, Flexibility, Determination and Persistence

Qualifications

Education:

Bachelor of Science in Computer Science

Experience:

3 years related experience

Training/ Seminars:

PC Programming
PC Hardware Servicing

Company Benefits

Competitive Salary.
Health Insurance Plan or HMO.
Group Accident Insurance.
Yearly Performance Increase.
Promotional/Merit Incentives.
Company Phone with Mobile Data.
Internal and External Training.
Shuttle Services.