Customer Service Representative
Sales Department
Full Time
Job Purpose
Ensure that all queries, questions and requirements of client are met.
Job Description
-
Checking/Billing for Outport Shipments
-
Requesting Shipping Line charges, charges, docufile, Logisys
-
Assisting Senior Sales for billing Dispatch and back up if senior sales is on leave
-
Perform other tasks that may be assigned from time to time
Job Dimensions
Core Competencies:
-
Strong phone contact handling skills and active listening
-
Proven customer support experience
-
Excellent communication and presentation skills
Values and Virtues:
-
Has commitment and integrity
-
Adaptability and Ability to Work Under Pressure
Qualifications
Education:
-
Graduate of Customs Administration
Qualification:​
-
Must be at least 6 months or more as CSR
​
Company Benefits
-
Competitive Salary.
-
Health Insurance Plan or HMO.
-
Group Accident Insurance.
-
Yearly Performance Increase.
-
Promotional/Merit Incentives.
-
Company Phone with Mobile Data.
-
Internal and External Training.
-
Shuttle Services.